New features, new stations, and ways to earn and share rewards
The Citi Bike app is getting a brand new look this year as Citi Bike begins its biggest expansion year ever with over 18,000 bikes and 1,100 stations around NYC.
To give you more options to get where you’re going, the new Citi Bike app has bus, subway and commuter rail information available directly within the app -- making it easy to plan your route no matter what transportation mode you’re using.
Unlock a bike and get riding with just one tap with our newly enabled QR codes. The new Citi Bike app and website make it easier to find available bikes and stations, as well as update membership options. Should you encounter any issues during your ride, in-app customer support will get you back on track. Our dedicated team of customer support agents and bike valets are on standby to make sure your ride is safe and smooth.
Members can find new ways to earn points through our annual membership. The new Citi Bike app will expand our Bike Angels Rewards Program, which allows members to earn points and rewards for redistributing bikes to stations running low across the city. The update will make it easier to earn points, see how many you have, and offer improved rewards like free ebike minutes and extended ride time on classic bikes.
To learn more about Bike Angels, including how to join and start earning, click here.
Finally, we’ll soon begin rolling out free Guest Passes for Citi Bike annual members to share with friends, family, or other members of their household— even if they’re not on the Citi Bike app.
We hope this update brings more convenience, access, and rewards to the growing bikeshare movement. This is just the beginning of what we have planned this year—stay tuned!