Contact Citi Bike

We look forward to hearing from you!

Customer Service

Search our Help Center to find the answers to your questions. If you're still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, now supported by Lyft.

Contact us

Media Inquiries

Please direct all media inquiries and requests to press@lyft.com.

Sponsorship Opportunities

Please direct all sponsorship inquiries and requests to sponsors@citibikenyc.com.

Careers

Interested in joining Citi Bike? Please see our Careers page for more information and to search for open positions.