Contact Citi Bike

We look forward to hearing from you!

Customer Service

Search our Help Center to find the answers to your questions. If you're still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, now supported by Lyft.

Media Inquiries

Please direct all media inquiries and requests to

Sponsorship Opportunities

Please direct all sponsorship inquiries and requests to

Marketing Opportunities

Please direct all marketing inquiries and requests to

Corporate Partners

If you're interested in joining our Citi Bike for Business program and offering a subsidized Citi Bike membership to members of your organization, please contact


Interested in joining Citi Bike? Please see our Careers page for more information and to search for open positions.